{"id":4000,"date":"2026-02-13T10:25:28","date_gmt":"2026-02-13T02:25:28","guid":{"rendered":"https:\/\/jixuracing.com\/?page_id=4000"},"modified":"2026-06-29T18:24:07","modified_gmt":"2026-06-29T10:24:07","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/jixuracing.com\/index.php\/shipping-policy\/","title":{"rendered":"Shipping Policy"},"content":{"rendered":"\t\t
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Thank you for choosing JIXU Racing. This Shipping Policy explains how we process, ship, and deliver orders. By placing an order, you acknowledge and agree to the terms below.<\/p>\n

1. Shipping Coverage<\/h2>\n

JIXU Racing ships to selected countries and regions. Shipping availability depends on the destination, applicable transportation regulations, and carrier service coverage.<\/p>\n

Orders may be shipped from our China facility, overseas warehouse, or an authorized third-party fulfillment partner depending on product availability, inventory location, and destination.<\/p>\n

<\/div>\n

2. Product Types & Shipping Methods<\/h2>\n

Shipping methods vary depending on the product purchased.<\/p>\n

Electric Motorcycles & Large Battery-Powered Products<\/h3>\n

Due to their size, weight, and lithium battery transportation requirements, electric motorcycles and other oversized battery-powered products may be delivered by:<\/p>\n

    \n
  • Freight carriers<\/li>\n
  • Truck transportation<\/li>\n
  • Ocean freight<\/li>\n
  • Specialized hazardous goods carriers<\/li>\n<\/ul>\n

    Shipping methods, delivery times, and shipping fees may vary depending on the destination, local regulations, and carrier availability.<\/p>\n

    Accessories & Small Parts<\/h3>\n

    Accessories, replacement parts, and small items are generally shipped through standard parcel carriers. Multiple items within the same order may be shipped separately.<\/p>\n

    <\/div>\n

    3. Order Processing Time<\/h2>\n

    Processing time refers to the time required to:<\/p>\n

      \n
    • Verify your order<\/li>\n
    • Confirm payment<\/li>\n
    • Prepare products<\/li>\n
    • Package items<\/li>\n
    • Arrange carrier pickup<\/li>\n<\/ul>\n

      Processing time is separate from shipping transit time.<\/p>\n

      If we are unable to ship your order within the estimated processing period, we will notify you by email with an updated estimated shipping date. Where required by applicable law, you may choose to accept the delay or cancel your order for a full refund before shipment.<\/p>\n

      <\/div>\n

      4. Shipping Transit Time<\/h2>\n

      Transit time begins after the carrier has accepted your shipment.<\/p>\n

      Estimated delivery times are provided for reference only and do not include delays caused by:<\/p>\n

        \n
      • Customs clearance<\/li>\n
      • Carrier operational delays<\/li>\n
      • Remote delivery locations<\/li>\n
      • Weather conditions<\/li>\n
      • Public holidays<\/li>\n
      • Government inspections<\/li>\n
      • Force majeure events<\/li>\n<\/ul>\n

        Actual delivery dates cannot be guaranteed.<\/p>\n

        <\/div>\n

        5. Lithium Battery Transportation<\/h2>\n

        Products containing lithium batteries are shipped in compliance with applicable transportation regulations, carrier requirements, and hazardous materials laws.<\/p>\n

        Certain shipping methods or destinations may not be available for lithium battery products.<\/p>\n

        Delivery times may be extended due to:<\/p>\n

          \n
        • Battery transportation restrictions<\/li>\n
        • Carrier acceptance policies<\/li>\n
        • Customs inspections<\/li>\n
        • Required safety documentation<\/li>\n<\/ul>\n
          <\/div>\n

          6. Freight Delivery<\/h2>\n

          Freight shipments may require:<\/p>\n

            \n
          • Delivery appointment scheduling<\/li>\n
          • Adult signature upon delivery<\/li>\n<\/ul>\n

            Unless otherwise stated, freight delivery is curbside only<\/strong>.<\/p>\n

            Freight delivery does not<\/strong> include:<\/p>\n

              \n
            • Indoor delivery<\/li>\n
            • Upstairs delivery<\/li>\n
            • Assembly<\/li>\n
            • Installation<\/li>\n
            • Unpacking<\/li>\n
            • Removal or disposal of packaging materials<\/li>\n<\/ul>\n

              Customers are responsible for ensuring someone is available to receive the shipment at the scheduled delivery time.<\/p>\n

              <\/div>\n

              7. Shipping Charges<\/h2>\n

              Shipping charges depend on:<\/p>\n

                \n
              • Product type<\/li>\n
              • Package size and weight<\/li>\n
              • Destination<\/li>\n
              • Selected shipping method<\/li>\n<\/ul>\n

                Free standard shipping applies only to eligible accessories and small parcel items unless otherwise stated on the product page or at checkout.<\/p>\n

                Electric motorcycles, batteries, oversized items, and freight shipments may not qualify for free shipping or flat-rate express shipping.<\/p>\n

                Any applicable shipping charges will be displayed during checkout or confirmed before shipment.<\/p>\n

                <\/div>\n

                8. Customs Duties & Import Taxes<\/h2>\n

                Unless expressly stated otherwise during checkout, international orders are shipped on a duties and taxes unpaid<\/strong> basis.<\/p>\n

                Customers are responsible for:<\/p>\n

                  \n
                • Import duties<\/li>\n
                • VAT\/GST<\/li>\n
                • Customs clearance fees<\/li>\n
                • Brokerage fees<\/li>\n
                • Local taxes<\/li>\n
                • Other government charges<\/li>\n<\/ul>\n

                  These charges are not included in the product price or shipping fee.<\/p>\n

                  If duties and taxes are prepaid during checkout, this will be clearly indicated before payment.<\/p>\n

                  <\/div>\n

                  9. Delivery Inspection & Shipping Damage<\/h2>\n

                  Please inspect your shipment before signing for delivery.<\/p>\n

                  For high-value shipments, a signature may be required.<\/p>\n

                  If no one is available to sign, the carrier may attempt redelivery or hold the shipment at a local facility.<\/p>\n

                  If the packaging appears visibly damaged:<\/p>\n

                    \n
                  • Note the damage on the carrier’s delivery receipt.<\/li>\n
                  • Take clear photos or videos before opening the package.<\/li>\n
                  • Contact JIXU Racing Support within 48 hours<\/strong> of delivery.<\/li>\n<\/ul>\n

                    If your shipment is missing, damaged, or lost during transit, please provide:<\/p>\n

                      \n
                    • Order number<\/li>\n
                    • Tracking number<\/li>\n
                    • Photos or videos<\/li>\n
                    • Delivery receipt (if available)<\/li>\n<\/ul>\n

                      We will assist you in filing a carrier claim. Final resolution is subject to the carrier’s investigation and claim outcome.<\/p>\n

                      <\/div>\n

                      10. Address Accuracy<\/h2>\n

                      Customers are responsible for providing accurate shipping information.<\/p>\n

                      Please verify your shipping address before completing your purchase.<\/p>\n

                      If an incorrect or incomplete address results in delivery failure, additional shipping or carrier fees may apply.<\/p>\n

                      <\/div>\n

                      11. Order Changes & Cancellation<\/h2>\n

                      Orders may be modified or canceled within 12 hours<\/strong> of purchase, provided they have not entered processing or shipment.<\/p>\n

                      Once an order has entered processing or has been shipped, it cannot be modified or canceled.<\/p>\n

                      <\/div>\n

                      12. Refused, Returned & Undeliverable Shipments<\/h2>\n

                      If a shipment is:<\/p>\n

                        \n
                      • Refused by the customer<\/li>\n
                      • Unclaimed<\/li>\n
                      • Returned because of an incorrect address<\/li>\n
                      • Returned due to unpaid duties or taxes<\/li>\n
                      • Returned because of a missed delivery appointment<\/li>\n
                      • Returned after repeated failed delivery attempts<\/li>\n<\/ul>\n

                        the customer may be responsible for:<\/p>\n

                          \n
                        • Original shipping charges<\/li>\n
                        • Return shipping charges<\/li>\n
                        • Storage fees<\/li>\n
                        • Customs duties and taxes<\/li>\n
                        • Carrier handling fees<\/li>\n
                        • Any additional costs incurred during return transportation<\/li>\n<\/ul>\n

                          Refunds, if applicable, will be processed after the returned shipment has been received and inspected.<\/p>\n

                          <\/div>\n

                          13. Shipment Tracking<\/h2>\n

                          Tracking information will be provided by email once your order has been shipped.<\/p>\n

                          Please note that tracking updates may not appear immediately after shipment and may take several business days to become available depending on the carrier.<\/p>\n

                          <\/div>\n

                          14. Contact Us<\/h2>\n

                          If you have any questions regarding shipping, delivery, or your order status, please contact our customer support team.<\/p>\n

                          We are committed to providing timely assistance and helping resolve shipping-related issues as efficiently as possible.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

                          Thank you for choosing JIXU Racing. This Shipping Policy explains how we process, ship, and deliver orders. By placing an order, you acknowledge and agree to the terms below. 1. Shipping Coverage JIXU Racing ships to selected countries and regions. Shipping availability depends on the destination, applicable transportation regulations, and carrier service coverage. Orders may…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4000","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/jixuracing.com\/index.php\/wp-json\/wp\/v2\/pages\/4000","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jixuracing.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/jixuracing.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/jixuracing.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jixuracing.com\/index.php\/wp-json\/wp\/v2\/comments?post=4000"}],"version-history":[{"count":0,"href":"https:\/\/jixuracing.com\/index.php\/wp-json\/wp\/v2\/pages\/4000\/revisions"}],"wp:attachment":[{"href":"https:\/\/jixuracing.com\/index.php\/wp-json\/wp\/v2\/media?parent=4000"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}